We remain open for ear wax removal and hearing, tinnitus and balance care

Following the Government’s announcement regarding changes to COVID restrictions from 26th January 2022, we will continue to adhere to our safety measures to ensure the welfare of all our clients and employees while we await further guidance from our professional bodies.

The health and well-being of you and your families are of the utmost importance and we would like to outline how we will be operating to ensure the safety and welfare of all our clients and our employees.

  1. All appointments must be booked in advance.
  2. Before making an appointment, we will ask a series of screening questions to ensure that it is safe to proceed with an appointment.
  3. Please apply hand gel provided on entry to the building. We may ask you to wear a face mask (which we can provide if necessary) for some treatments unless you are exempt. 
  4. For our part we will wash our hands thoroughly before interacting with you and wear disposable protective equipment, including a face mask. We will also do our utmost to minimise any interactions at less than 2m.

We are also offering some remote support consultations if this is your preference, so if you have any hearing, tinnitus or balance enquiries please do call or email us:


Phone: 01325 605045

Regular updates on COVID-19 are posted on the Public Health England Website:

Go to NHS.UK/coronavirus for information about the virus and how to protect yourself. 

Thank you for helping us to keep everyone safe. We look forward to welcoming you soon at North East Hearing & Balance.